Privacy Policy

This privacy policy applies to the website michelesletcher.com.au, which is an online sales site and portfolio for works created by Michele Sletcher. It explains how your personally identifiable information is collected, used, protected, and handled in connection with the website.

Third-party disclosure

I do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

What personal information is collected from visitors to the website?

Only essential information is collected when purchasing work, providing feedback, or signing up to hear more about new works, news, and special events. To provide these services, it is appropriate to ask for your name, email address, mailing address, credit card information, and other necessary details.

When do I collect this information?

Information is collected when you purchase a work, register and browse the site, sign up for the newsletter, or use the contact or comment page.

How is your information used?

I collect this information for the following reasons:

To provide you with a personalised service and experience, offering content and product information you are most interested in.
To improve the website for better service.
To process your transactions quickly and securely.
To respond efficiently to your customer service requests.
To keep you updated on your orders, news, services, and products.
To connect with you after correspondence such as phone or email enquiries.

Why do I collect your email address?

Your email is collected to:

Process orders and send updates about your order.
Respond to your enquiries, requests, or questions.
Send additional information about products and services.
Communicate marketing information via mailing lists or after purchases.

How do I protect your information?

All credit information you supply is kept safe by Shopify’s secure technology. Transactions are processed through Shopify and are not stored or processed on my server. Your visit to my site is kept safe by regular security scans to identify vulnerabilities. Your personal information is stored on secure networks and is only accessible to authorised personnel who must keep it confidential.

How long do I keep your information for?

Comments left on the website and their metadata are retained indefinitely to recognise and respond to follow-ups. Customer purchase records are kept for a minimum of five years to comply with legal requirements.

Do I use cookies?

Yes. This website uses cookies—small text files stored on your device—to improve your browsing experience. Cookies help remember your preferences, enable essential site functions, and collect anonymous data for analytics to understand how visitors use the site. No personal information is stored in cookies.

You can control or disable cookies through your browser settings, but some features may not work correctly if cookies are disabled. For more information about cookies and how to manage them, visit aboutcookies.org.

Do I have third-party links?

Occasionally, I may offer third-party products or services on the website. These third-party sites have their own privacy policies, and I am not responsible for their content or practices. Feedback about these sites is welcome to help protect the integrity of this site.

Payment is made through Shopify. When processing payments, some of your data (such as billing information and purchase details) will be passed to Shopify. Please refer to Shopify’s Privacy Policy for more details.

Is third-party tracking allowed on the site?

Yes. Third-party services such as Shopify and analytics tools may collect information to improve site functionality and marketing effectiveness. This data is used in accordance with their privacy policies and does not include personally identifiable information unless you have provided consent.

Your rights and choices

You can unsubscribe easily via a link at the bottom of every email.
Opt-out/unsubscribe requests are honoured promptly.
I do not use false or misleading email addresses or subjects.

Contact

If you have any questions about this privacy policy, please contact me via email at michelesletcher.art@gmail.com